Analysis of Data Needs Survey for Statistics Indonesia-Kendari Municipality 2020

Catalog Number	:	1399013.7471
Publication Number	:	74710.2122
ISSN/ISBN	:	-
Publishing Frequency	:	Annually
Release Date	:	October 27, 2021
Language	:	Indonesian
File Size	:	1.1 MB

Abstract

Data Needs Survey (SKD) is a survey conducted by the Central Statistics Agency (BPS) to identify statistical data needs and the level of customer satisfaction with BPS data and services. Respondents in SKD 2020 are consumers who receive services from the BPS Integrated Statistics Services (PST) by face to face or come directly to the BPS PST unit and without face to face either by telephone, facsimile, e-mail, letter, website, or statistical services on line. In general, the purpose of the 2020 SKD implementation is to obtain evaluation materials from consumers as a supporter of improving the quality of data and statistical information. The 2020 SKD results are presented in the form of publications containing analysis of consumer characteristics, analysis of data requirements, analysis of data quality satisfaction, and analysis of service unit performance. This analysis is complemented by a presentation in the form of the Consumer Satisfaction Index (IKK).

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